What is a credit utilisation ratio?

Credit card with progress bar showing utilisation

Your credit utilisation ratio is the percentage of your available revolving credit (usually credit cards and store cards) that you're currently using. If you have a credit card with a £1,000 limit and a balance of £250, your credit utilisation ratio is 25%.

It's one of the key factors credit reference agencies use when assessing your credit score, and one of the more straightforward ones to manage once you understand how it works.

How do I calculate my credit utilisation ratio?

Divide your outstanding balance by your total credit limit, then multiply by 100.

Formula: (outstanding balance ÷ credit limit) × 100

Example: Say you have two credit cards:

  • Card A: £500 limit, £150 balance

  • Card B: £1,500 limit, £350 balance

Total balance: £500. 

Total credit limit: £2,000.

£500 ÷ £2,000 × 100 = 25% credit utilisation ratio

Why does my credit utilisation ratio affect my credit score?

High utilisation signals that you may be financially stretched or reliant on borrowed money. Low utilisation signals that you have access to credit and manage it carefully. Credit reference agencies use this as one of the indicators of how risky you are as a borrower.

The three UK credit reference agencies (Experian, Equifax and TransUnion) each use their own scoring models and don't publish exact weightings for individual factors. However, both Experian and Equifax identify credit utilisation as a significant factor in their publicly available guidance, while TransUnion advises keeping well within credit limits.

This differs from the US, where the FICO scoring system publishes category weightings. Those figures don't apply to UK credit scoring.

What is a good credit utilisation ratio?

Both Experian and Equifax recommend keeping your utilisation at or below 25%, which is consistent with Zable's own guidance.

There's no single threshold that acts as a hard guarantee – your score depends on a combination of factors. But as a general principle: the lower your ratio, the better.

How can I lower my credit utilisation ratio?

  1. Pay down your balance: The most direct approach. Even a partial reduction will bring your ratio down.

  2. Request a credit limit increase: A higher limit lowers your utilisation automatically, as long as your spending stays the same. Before requesting an increase, check whether your lender runs a hard credit check, as a hard check can cause a temporary dip in your score.

  3. Keep old accounts open: Cancelling a credit card reduces your total available credit, which pushes your utilisation ratio up even if your spending hasn't changed. Unless there's a clear reason to close an account, keeping older cards open generally works in your favour.

For other ways to build your credit profile, see our guide on improving your credit score.

FAQ

What is a good credit utilisation ratio?

A 25% target is a good benchmark.

How often is my credit utilisation updated?

Most lenders report your balance to credit reference agencies once a month, so changes to your balance will generally take a few weeks to show up in your credit score. 

Does closing a credit card affect my credit utilisation ratio?

Yes. Closing a card reduces your total available credit. If your outstanding balances stay the same, your utilisation ratio rises automatically. Before closing a card, work out what your new ratio would be and whether it pushes you above your target threshold.

Is credit utilisation the same as debt-to-income ratio?

No. Credit utilisation measures the percentage of your available credit limit you're using. Debt-to-income ratio compares your monthly debt repayments to your monthly income. Both can be used by lenders to assess affordability, but they're calculated differently and serve different purposes.


There are a range of financial products available that may suit your needs. We encourage you to research your options carefully and consider seeking independent financial advice before making any decisions. This blog is for informational purposes only and does not constitute financial advice.

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